The Solutions Group

ClicHoldings expands its capabilities by acquiring the PSA, Project Specific Application, business from The Solutions Group (TSG) - the technology leader in providing solutions that enable flawless execution of complex processes. Boca Raton, Florida (May 16th, 2022) – ClicHoldings Corp, parent company of ClicMotion (www.clicmotion.com) and ClicTell (www.clictell.com), acquired the Project Specific Application (PSA) division of The Solutions Group, Inc. (TSG – www.thesolutionsgroup.com), a Michigan corporation....

The Solutions Group specializes in variable data workflows that are both semi and fully automated. We partner with a range of organizations to help clients meet their goals. Our Medical ID Cards Platform is a tool that showcases our ability to collaborate with other teams, adhere to a rigorous set of standards, and facilitate the creation of an excellent product.  Overview The Medical ID Cards platform creates...

Among the many content creation platforms developed by The Solutions Group, our Postcard Creation Tool is the best example of both user and workflow-driven automation. The platform gives users the ability to design, customize, purchase, and ship postcard orders. The automated tool adheres to template specifications and helps facilitate brand standards. Highlights Clients can create a postcard for bulk distribution that features a single piece of...

Our developers at the Solutions Group continue to build new and innovative tools that help our clients reach their goals. Our blog has featured tools we’ve developed for creating restaurant menus, healthcare provider directories, personalized stationery, and many other products. Another major innovation to highlight is our Critical Letters Tool—an application used by our healthcare clients to create direct mail letters to patients, doctors, and...

The Solutions Group’s blog has featured a variety of tools that sort, interpret, and archive data. We recently featured our Menu Management Platform—a menu creation tool with a wide range of both design and analytical features. Another innovative tool we’ve developed is the Provider Directories platform. This tool allows clients in the healthcare field to create digital and hardcopy directories of healthcare provider networks. This...

The Solutions Group is known for identifying more efficient ways of doing business. Better efficiency is at the core of our approach to solving problems. Depending on the goal, sometimes we’ll recreate existing processes—or integrate new ideas. Sometimes we invent entirely new tools to help a client succeed. One particular area we continue to innovate is processing variable data. Our goal is to make tools that...

One of our specialties at The Solutions Group is creating customized software to meet a client’s needs. We understand exactly who the audience is, what they need to accomplish, and how to make the solution as lean as possible. Many of our tools provide a complete end-to-end process or solution for our clients. Our Menu Management Platform does just that. It is a multi-faceted tool...

The visual below shows how a typical solution is handled by The Solutions Group—from the initial order through production and delivery. Work Order An order can come through in a variety of different ways. TSG develops storefronts (customer-generator options for placing orders) and other tools to receive an order. Production Production is where TSG develops custom job controllers and other workflows to print, read, track,...

Project-specific applications are tools we develop to serve a particular purpose- to help our clients achieve a goal. These tools can be alterations of existing applications or entirely new. Over the years, project-specific applications have become a specialty of TSG. This case study showcases one of our most innovative solutions to date: a fully-automated, closed-loop workflow for configuring, ordering, and printing personalized stationery. Our Client:...

We’re a company of problem solvers. Our individual roles can be hard to describe, and our daily tasks are not clear-cut. We’re an agile company that adapts to things on-the-fly. We hold ourselves to the highest standards—and we’re taking a hard look at exactly what those standards should be. Metrics are widely used by other companies to track time, productivity, and other key performance indicators...

Information is key. A business needs to not only identify their target audience, but also find out what their audience is buying. RFID technology introduces a way for a business to encode their products with data that chronicles a product’s journey from manufacturing through being purchased. Smart Tags The Solutions Group allows companies the ability to utilize RFID technology. A large majority of what we do with...

Describing a variable data workflow is not easy (or very fun to read). It’s complex. There’s a lot of back-and-forth of data files, software, and things that make for not such an interesting blog post without having an engineering degree. However, the products made from a variable data workflow are extremely interesting. These products can be some of most significant pieces of advertising available to...

Each business solution we develop comes from understanding a company’s existing processes, stakeholders, and end-goals. Once we understand the need, we create customized workflows that meet business goals. Often times, these workflows require TSG to create custom job controllers. A job controller is a unique piece of hardware or software—often a combination of both—created for a specific application. The following case study features a job controller...

Software development strategies vary from business-to-business. Certain factors—like Stakeholders, end-users, and organizational structure—determine the best approach. The Solution Group practices a layered software architecture. This means TSG software is built with distinct layers that each have their own purpose. These layers build on each other to create the end-product—from foundational data through the final customer-facing layer. Layered software development has major advantages that matches TSG's organizational...

Everyone assumes the way they communicate is clear and easy to understand. Otherwise, they wouldn't speak or write as they do. But to be fair, it’s the audience who decides what is clear and what is difficult to understand. If the message is confusing, the presenter or writer has failed. The ability to understand something doesn’t mean you can explain it or persuade others. Three aspects...

If you’ve ever worked in an Agile environment, you may have heard the classic complaints:  “Developers are just too difficult to understand,” and, “non-Devs are too needy.” The communication struggle between developers and non-developers is real. They speak different languages (literally), they specialize in different areas of the business, and they often have very different skill-sets. These are common blockers in any Agile environment, but it’s...

It’s important to always look out for new development techniques. Whether we’re designing an entire user experience or programming a specific piece of software, the more current our toolkit, the better our ability to innovate. I’d like to share a new development technique we use at TSG: HTML content control. HTML content control has a few distinct features: Variable substitution. Supports most of the standard html...

Your company’s success relies upon your customers. Without them, you wouldn’t enjoy earnings or sales—or simply, a business—whatsoever. Therefore, in an effort to achieve success, it is critical to make sure they are a priority. And that calls for going beyond traditional customer service. The best course of action for realizing exceptional customer satisfaction levels (along with your business objectives) is to develop a customer-focused culture. What...

So… you’ve read all the books, talked to your peers at the tech group, and stayed up late at night reading about how cool Google and Apple are to work for. The switch over has happened, and you’re there! You’re considered the ‘cool’ company to work for. But what now? The modern trends of relaxing the dress code, offering an untracked vacation schedule, in-house daycare, a...